Bahamas - Sales Service/Customer Support Bahamas - Sales Service
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After-sales Service: The availability of adequate service and support frequently makes the difference in purchasing decisions by more discerning customers in The Bahamas. One of the benefits of using an Agent/Distributor is the ability to provide after-sales and customer support to local consumers. In some instances, companies have established a customer support help desk to handle customer queries.
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Extended Warranty: It is not uncommon for U.S companies to extend warranty coverage in The Bahamas and have local agents provide after sales support.
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Repairs/parts: Some representatives of U.S. companies have expressed concern with the difficulty of getting equipment repairs done quickly as most replacement parts must be shipped.