Describes what is customary in the market for sales and customer support.
Last Published: 7/15/2019

Offering customer support is a new phenomenon, but particularly important for vehicle or equipment/machine sales arrangements, given the harsh environmental conditions and lack of well-developed downstream service facilities. Competition between telecommunication companies, banks, and retailers is pushing more businesses to offer frequent discounts.

Prepared by our U.S. Embassies abroad. With its network of 108 offices across the United States and in more than 75 countries, the U.S. Commercial Service of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the U.S. Commercial Service trade specialist in the U.S. nearest you by visiting http://export.gov/usoffices.


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Mali Trade Development and Promotion