Describes what is customary in the market for sales and customer support.
Last Published: 2/15/2019
In general, customer support and service in Tajikistan is very poor.  This may represent an opportunity for U.S. firms, since providing after-sales services may help create a dedicated consumer base.  U.S. companies should be prepared to commit resources to intensive customer service training for local staff.  U.S. companies, to the extent they are recognized, are generally associated with quality customer service.  This may be a competitive advantage for U.S. companies entering the market.
 
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Tajikistan Trade Development and Promotion