Describes what is customary in the market for sales and customer support.
Last Published: 8/15/2019

Post-sales service and customer support is considered the responsibility of the local distributor or agent.  As a Qatari entity must obtain a license for all imports, local firms generally maintain a supply of spare parts for distributed products.  Local distributors may also establish workshops for after-sales support, as appropriate.  Foreign principals often provide regional and international training for technical support staff.

Prepared by our U.S. Embassies abroad. With its network of 108 offices across the United States and in more than 75 countries, the U.S. Commercial Service of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the U.S. Commercial Service trade specialist in the U.S. nearest you by visiting http://export.gov/usoffices.


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Qatar Trade Development and Promotion