eCommerce DefinitionseCommerce Definitions
What is eCommerce?
- eCommerce is a sales channel that crosses all industries that sell or promote brand awareness online.
- eCommerce as a sales channel is part of a businesses’ digital strategy.
What is "Cross-Border eCommerce"?Cross-border ecommerce is international ecommerce. It is literally "selling across a border using ecommerce", as opposed to the general concept of “ecommerce”.
Business to business (B2B) ecommerce transactions are made between businesses, where a supplier sells in bulk
B2C eCommerceBusiness to consumer (B2C) is where a business sells its product directly to a customer, either directly from a company website or an online marketplace
What is an eCommerce Platform?
- A series of software technologies that are integrated into a business's website
- Allows a business to solicit products or services fro their website to complete the sales cycle
What types of eCommerce Platforms are there?
- Transactional- conducts full end-to-end transactions via the website; enables customers to search for, order, and pay for products
- Informational- generates sales by promoting corporate/product awareness
- Online Marketplace/Auction- sales platforms that bring buyers and sellers together to facilitate transactions
What is a Digital Strategy?A digital strategy addresses the basic needs of a business required to succeed in cross-border ecommerce sales channels.
The eCommerce Transaction Process defines the ecommerce platform type, however your eCommerce Sales Channel Mix may contain all 3 types of ecommerce platforms mentioned above. Prepared by our U.S. Embassies abroad. With its network of 108 offices across the United States and in more than 75 countries, the U.S. Commercial Service of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the U.S. Commercial Service trade specialist in the U.S. nearest you by visiting http://export.gov/usoffices.
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