Discusses the prevalence and reliability of express delivery firms within the country, time from large U.S. cities, and relevant customs procedures, including de minimis amounts.
Last Published: 11/8/2017
Zambia has a few express delivery services which include international companies such as DHL, Mercury Express Logistics, FedEx, and the Express Mail Service (EMS) offered by the Zambia Postal Service Corporation.
EMS has the widest domestic network utilizing the Post Office infrastructure which has 144 postal outlets and a fleet of delivery vehicles.  Delivery of letters, documents and parcels within Zambia take a few hours to 48 hours depending on distance.  International deliveries can take between 1-4 days and 3-5 days to the United States and Canada.
In case of export, a customs declaration form and commercial invoice quoted in any convertible currency would be needed for clearance.  The Customer Service Centers and sales clerks would advise on proper packaging.  The minimum weight for a single parcel is 30 kilograms but this is negotiable depending on the nature of the parcel.  In case of dutiable items, expected recipients would be invited to collect items or parcels which would be subjected to customs examination.
Parcels and documents are examined by sales clerks to ensure that prohibited items are not sent through the service.
EMS delivery charges would range from $1- $5 while FedEx, DHL, and Mercury delivery charges range from $10-$30 per mail.  Any mail costing $300 would be assessed by customs officials who would also charge a certain percentage for the package.


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Zambia Trade Development and Promotion Transport and Logistics