2.6 Shipping TermsShipping Terms
Standard Terms for ShippingYou’ll want to post international shipping terms on your website. Here are two samples (your legal counsel should review all your terms and conditions):
Sample Terms 1: Orders that are shipped to countries outside the United States may be subject to import taxes, customs tariffs, and fees levied by the destination country or the shipping company. These charges are the customer’s responsibility and will be billed by the delivery company. We have no control over these charges and are unable to estimate them. Tariffs and taxes are neither collected nor included in your price calculation at the time of your order; for an estimate of these fees, which vary by region, contact the customs office in your area.
Sample Terms 2: It is the buyer’s responsibility to ensure that the product can be lawfully imported to the destination country. The recipient must bear any additional charges for customs clearance; we have no control over such charges and cannot predict what they may be.
Some exporters have found that offering to estimate landed costs is helpful in closing the sale and preventing returns. The larger shipping companies have landed cost-estimating tools on their websites.
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