Describes what is customary in the market for sales and customer support.
Last Published: 7/5/2017

The “Consumer Protection Law” of 1992 mandates customer support and after-sale servicing. In the case of imported products, the importer or local channel partner of record is responsible for such services; therefore, U.S. manufacturers should appoint agents or distributors who are qualified to provide such services.

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Brazil Trade Development and Promotion