Describes how widely e-Commerce is used, the primary sectors that sell through e-commerce, and how much product/service in each sector is sold through e-commerce versus brick-and-mortar retail. Includes what a company needs to know to take advantage of e-commerce in the local market and , reputable, prominent B2B websites.
Last Published: 6/21/2017


E-commerce is not well developed.  BiH citizens and businesspeople generally do not shop or conduct business on the Internet.  Many companies maintain websites, but ordering online through use of a credit card is very rare.  Internet penetration is estimated at 68 percent (source: Internet World Stats, 2016).  The financial sector leads the way with many commercial banks offering e-banking to their clients.  


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Bosnia and Herzegovina eCommerce Industry Trade Development and Promotion eCommerce