This page contains information about the eCommerce Innovation Lab (EIL), the official resource for US businesses looking to optimize their digital strategy for the ecommerce sales channels. Please visit our office's online home at the eCommerce Export Resource Center for online sales guidance, market research, and cross-border ecommerce strategies.
Last Published: 6/18/2019

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About the eCommerce Innovation Lab

The eCommerce Innovation Lab began in late 2017 to help US business by identifying export opportunities across the ecommerce sales channels, through concentration on client digital strategy development, use of Website Globalization Review Gap Analysis Service, and the online eCommerce Export Resource Center business library to help companies adapt and grow in the digital economy.

Please follow the links here for information regarding consumer online data protection regulations, such as the General Data Protection Regulation (GDPR) for the EU, and the associated US/EU Privacy Shield Program for US businesses.

Are you experiencing a trade barrier such as unfair customs rules or taxation in your destination market?  The Trade Compliance Center is your go-to resource for ensuring existing international trade agreements deliver on your market access and fair treatment as promised, however if you are experiencing foreign-government imposed barriers to your in-market sales immediately contact a Local International Trade Specialist near you to help get with an official resolution in a time-sensitive sales situation.

If you have any questions, or would like free 1 on 1 counselling from an International Trade Specialist on your export strategy or cross-border ecommerce sales channel approach, please contact James.Bledsoe @ to get connected to your local expert today!

Prepared by our U.S. Embassies abroad. With its network of 108 offices across the United States and in more than 75 countries, the U.S. Commercial Service of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the U.S. Commercial Service trade specialist in the U.S. nearest you by visiting