This page contains information about the eCommerce Innovation Lab (EIL), the official resource for US businesses looking to optimize their digital strategy for the ecommerce sales channels. Please visit our office's online home at the eCommerce Export Resource Center for online sales guidance, market research, and cross-border ecommerce strategies.
Last Published: 10/22/2018

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The eCommerce Innovation Lab (EIL) is an office within the U.S. Department of Commerce's U.S. Commercial Service, that focuses on advancing the expertise and knowledge of cross-border ecommerce and digital strategy among all U.S. small and medium-sized businesses.

The EIL does not view "ecommerce" as simply a transaction, rather we view ecommerce as a sales channel that crosses all industries that sell or promote brand awareness online as a part of a businesses' overall digital strategy.

Please follow the links here for information regarding consumer online data protection regulations, such as the General Data Protection Regulation (GDPR) for the EU, and the associated US/EU Privacy Shield Program for US businesses.

Are you experiencing a trade barrier such as unfair customs rules or taxation in your destination market?  The Trade Compliance Center is your go-to resource for ensuring existing international trade agreements deliver on your market access and fair treatment as promised, however if you are experiencing foreign-government imposed barriers to your in-market sales immediately contact a Local International Trade Specialist near you to help get with an official resolution in a time-sensitive sales situation.

If you have any questions, or would like free 1 on 1 counselling from an International Trade Specialist on your digital strategy or cross-border ecommerce sales channel approach, please contact James.Bledsoe @ to get connected to an expert today!

Prepared by our U.S. Embassies abroad. With its network of 108 offices across the United States and in more than 75 countries, the U.S. Commercial Service of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the U.S. Commercial Service trade specialist in the U.S. nearest you by visiting