Describes what is customary in the market for sales and customer support.
Last Published: 2/28/2017
The concept of sales service and customer support is relatively new to Madagascar and is limited primarily to distributors of vehicles, computers and electronic equipment.  Retailers of most consumer goods rarely accept returns of defective products.  Some electronic vendors offer very limited warranties (up to one week), and other well-known brands such as LG, Samsung, Philips, and Sharp have recently opened their own stores and are able to give extended warranties, but with a significantly higher price.
Prepared by our U.S. Embassies abroad. With its network of 108 offices across the United States and in more than 75 countries, the U.S. Commercial Service of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the U.S. Commercial Service trade specialist in the U.S. nearest you by visiting http://export.gov/usoffices.


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Madagascar Trade Development and Promotion