Describes what is customary in the market for sales and customer support.
Last Published: 7/22/2019

Service and after-sales support for imported products sold in Botswana can be inconsistent.  A distributor will find a distinct market advantage in providing a full range of after-sales support through an authorized representative; for producers with important brand reputations to protect, strong after-sales support including parts and service in Botswana will be essential.

 

Prepared by our U.S. Embassies abroad. With its network of 108 offices across the United States and in more than 75 countries, the U.S. Commercial Service of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the U.S. Commercial Service trade specialist in the U.S. nearest you by visiting http://export.gov/usoffices.


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Botswana Trade Development and Promotion